Last change: 16.07.2026
This privacy policy explains how we collect, use and protect your personal data when you visit our website. https://xdose.wp1.host/.
1. Personal data controller
The personal data controller is: NAYA13 SIA
Registration number: 40203685554
Address: โBlue Mountainโ, Dobele parish, Dobele municipality, LV-3701
Email: info@xdose.com
Phone: +371 22406689
2. What data do we collect and why?
2. a) Contact form
By filling out the contact form, you provide us with the following information:
- First name, last name
- Email address
- Phone number
- Report
We use this data only to respond to your request. It is not passed on to third parties without your consent, except when required by law.
2. b) When you place an order in our e-shop, we process the following personal data:
- first name, last name;
- delivery and billing address;
- email address;
- phone number;
- order information;
- payment information (payment data is processed through our payment service provider, we do not store full payment card details).
This data is used to:
- process and fulfill the order;
- ensure delivery;
- issue accounting documents;
- provide customer support;
- meet the requirements set out in regulatory enactments.
The legal basis for processing is the performance of the contract and the fulfillment of obligations set out in regulatory enactments.
2. c) Google Analytics
We use Google Analytics to analyze website visitor behavior and improve user experience. Google Analytics may collect:
- Your IP address (shortened form)
- Information about your browser, device, pages visited, session duration, etc.
This data is anonymized and is not used to identify you personally.
3. Automated communication with customers
3.a) Abandoned shopping cart reminders
If you add items to your shopping cart but do not complete your order, we may send a reminder email to help you complete your purchase.
3.b) Feedback requests
After completing your order, we may send you an email inviting you to leave a review about the product you purchased or your shopping experience.
3.c) Receiving news and discount coupon
If you voluntarily sign up to receive news and special offers. When you register for the first time with a new email address, you will automatically be sent a one-time discount code 10%.
4. Use of cookies
The website uses cookies to provide functionality and analyze usage patterns. You are offered the option to accept or decline them when you visit the website.
5. Data retention period
- Contact form data is stored indefinitely unless otherwise requested.
- Order data is stored in accordance with the accounting regulations of the Republic of Latvia.
- Google Analytics data is stored for up to 26 months, according to Google's terms.
- The data provided to receive news is stored until consent is withdrawn.
6. Your rights
You have the right to:
- access your data;
- request correction or deletion of your data;
- restrict or object to data processing;
- withdraw your consent (if the processing is based on consent);
- file a complaint with the State Data Inspectorate (www.dvi.gov.lv).
To exercise your rights, please contact us at: info@xdose.com.
7. Data protection
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure or loss.
